Straight answers about running LiveOrder on Clover.

LiveOrder works with Clover plans that produce orders through the Clover platform, including Register, Counter Service Restaurant and Table Service Restaurant. If your Clover account can take an order, LiveOrder can display it. If you are unsure about your specific plan, start the trial — you will know within a minute of connecting.

All of them. Orders fired from a Clover Station Solo or Duo, Flex, Mini, Kiosk or from a handheld all arrive on the board the same way, because LiveOrder reads the order from your Clover account rather than from a particular device.

If they land in your Clover account as orders, yes — and they arrive labelled with their channel so the kitchen can see at a glance that a ticket is a delivery order rather than a walk-in.

No. Nothing is installed on Clover hardware and no existing app is replaced. LiveOrder connects at the account level and runs in a browser on whatever screens you choose.

No. Your printer keeps working exactly as it does now, which is why we recommend running both for the first week. When the kitchen is comfortable, you turn the printer off — or keep it as a backup.

A screen with a modern browser and a network connection. Android tablets, Fire tablets, iPads, laptops, mini-PCs and TVs with a streaming stick all work. Many operators start with a tablet they already own.

Yes. If you already have Clover KDS screens, LiveOrder runs on them in the browser.

Unlimited on every plan. Pricing is per location, so adding a fry screen or a second expo display costs only the hardware.

Yes. A USB or Bluetooth bump bar that sends keystrokes works, because the board supports full keyboard control. Keys are mappable per profile.

Match it to the sightline rather than the budget. A 10-inch tablet an arm away beats a 32-inch panel across the room. The ticket designer scales type to whatever distance you are working at.

The board keeps every ticket it already has and stays fully usable. Cooks bump as normal, the actions queue locally, and everything syncs — with correct timestamps — once the connection returns.

Order and timing data is stored on managed infrastructure in the United States, encrypted in transit and at rest. Card and payment details never reach LiveOrder at all.

For the life of your subscription, plus 30 days after cancellation. You can export any range to CSV at any time, including on the way out.

Yes. Every report exports to CSV at the ticket level — fire time, per-station times, channel, staff member and any remake logged against it.

Access is role-based. Cooks see the boards for their stations, front-of-house gets a read-only order view, and managers and owners get reporting. On multi-location accounts, roles are scoped per location.

Most single-location restaurants are live in under ten minutes. The only step that takes thought is routing items to stations, and that starts from your existing Clover categories.

The board is a screen with tickets on it and a tap to bump. In practice the training is showing someone once. The bigger change is cultural — trusting the screen instead of the paper rail — which is why running both for a week helps.

Yes. Every screen is assigned a display profile controlling which stations it shows, how tickets are sorted, the layout and type scale, and its warn and late thresholds.

Yes. The tracking and reporting views work on a phone, so you can see open tickets and current averages without being on site.

Yes. Long-cook items can be held and released so a table plates together, and table-service kitchens can fire courses when expo calls for them.

Fourteen days, every feature, no card required. At the end you choose a plan. If you do nothing, the boards stop and your data waits 30 days in case you come back — nothing is charged without you picking a plan.

Per location, with unlimited screens and unlimited users included.

No contract and no setup fee. Monthly plans cancel from the dashboard and run to the end of the current period.

Yes. Five or more locations get volume pricing plus a rollup view comparing prep times, drive-thru times and accuracy across sites. Contact us for a number.

No. LiveOrder sits alongside Clover and does not change your Clover billing. It replaces the KDS hardware and software you would otherwise buy on top of it.