LiveOrder
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Kitchen Display System

The Clover kitchen display system that runs on the screens you already own.

LiveOrder is a full KDS for Clover POS: real-time tickets, station routing, one-tap bumping, recall, prep timers and alert thresholds — delivered to any browser, on any tablet or TV, with nothing to install on your Clover devices.

01/The board

Tickets arrive already sorted into the work.

The moment an order is fired on a Clover Station, Flex, Mini, Duo, kiosk or online channel, it lands on the board. Items split to the station that cooks them, so the grill screen shows grill work and nothing else.

Each ticket carries its number, channel, table or guest name, elapsed time and every modifier exactly as the guest asked for it. Nothing is abbreviated into a code that only the owner understands.

Design the ticket layout
Grill3 open

02/Capabilities

What a KDS has to get right

Routing

Station rules

Map Clover categories, labels or individual items to stations. A ticket with wings and a salad appears on fry and on cold — each showing only its own lines — and expo sees the whole thing.

Bumping

Item and ticket bump

Tap a line to mark it made, tap the header to clear the ticket. Touch, mouse, keyboard or a USB bump bar all work, because the board is just a web page.

Recall

Undo, logged

Pull back recent bumps in order when a guest changes their mind or a cook is too quick. Every recall records who did it and when.

Timers

Age and thresholds

Every ticket counts up from the moment it fired. Set a warn minute and a late minute per station; the ticket changes color and rises to the top on its own.

Coursing

Hold and fire

Hold long-cook items and release them so everything plates together. Table-service kitchens can fire courses when expo calls for them instead of all at once.

Expo

The all-day view

An expo profile shows every open ticket with per-station completion, plus an all-day count of each item still owed, so the pass knows what is actually left.

03/Hardware

You do not need a kitchen display to run a kitchen display.

The usual objection to a KDS is the capital cost: purpose-built screens, mounts, a controller box and a per-device software fee, multiplied by every station you want covered. That math is why a lot of Clover kitchens are still running on a thermal printer and a rail of curling paper.

LiveOrder is a web application. If a device has a modern browser and a network connection, it can be a kitchen display:

  • An Android tablet or Amazon Fire tablet on a $20 mount
  • An iPad, including older ones that are no longer app-store current
  • Any TV with a Chromecast, Fire Stick, or a cheap mini-PC behind it
  • A laptop or all-in-one already sitting in the office
  • Clover KDS hardware, if you have it

Because the price is per location rather than per device, adding a screen is a hardware decision only. Most kitchens end up running more displays than they originally planned, which is the point — a fry cook staring at a shared screen across the line is the reason things get missed.

Practical notes on screens

Mount at eye level and keep it out of the direct steam path. Wipe-down matters more than resolution: a 10" tablet in a silicone case survives a kitchen far better than a bare 24" panel. For a TV, 1080p is plenty — the ticket designer scales type up to whatever the sightline needs, so pixel count is rarely the constraint.

When the network drops

Kitchens lose Wi-Fi. When that happens, the board keeps every ticket already on it and stays fully usable — cooks bump as normal. Bumps and timings queue locally and sync the moment the connection returns, so your timing data stays intact rather than showing a hole in the shift.

04/Compared to

Kitchen printer, stock KDS, or LiveOrder

Comparison of kitchen ticket printers, standard kitchen display hardware and LiveOrder
 Ticket printerStock KDSLiveOrder
Cost to add a stationNew printer + paperPer-screen hardware and software feeThe screen only — software included
Ticket layoutFixed 80mm receiptOne or two presetsPer-station layouts you design
Prep timingNoneBasic averagePer ticket, item, station, hour, daypart
Drive-thru timingNoneUsually separate hardwareBuilt in, no sensors
Mistake trackingPaper and memoryRareTwo-tap logging with reason codes
Customer-facing displayNoExtra productIncluded on every plan
Runs onIts own hardwareIts own hardwareAny browser

05/Questions

About the KDS

Is this a replacement for the Clover KDS hardware?
It can be either. LiveOrder is software that runs in a browser, so you can use it instead of buying Clover KDS screens, or run it on the Clover KDS hardware you already own. Most operators start on tablets they already have and add screens as they go.
Can I run more than one kitchen display?
Yes, and there is no per-screen charge. A typical setup is grill, fry and expo on three screens plus a pickup display out front, all on the same location subscription.
Does bumping a ticket update Clover?
Yes. Marking an item or a whole ticket as made writes the fulfillment state back to your Clover order, so the POS, the receipt and any online ordering channel stay in step with the kitchen.
What if a cook bumps the wrong ticket?
Recall brings back the most recently bumped tickets in order. The recall is logged with the user and timestamp, so it is visible in reporting rather than silently undone.